This Privacy Policy clearly explains how your personal information is collected, stored, and used on CR99. We believe transparency is the foundation of trust.
By using the CR99 platform, you automatically Privacy Policy you are agreeing to. Please read it carefully.
CR99 is a trusted online gaming platform committed to providing players in Bangladesh with a safe, transparent, and enjoyable experience. This Privacy Policy explains how CR99 collects, uses, and protects your personal information.
We believe your privacy is a fundamental right. That is why CR99 never sells your data to third parties or uses it for any commercial purpose without your consent. This policy has been developed in accordance with international data protection standards.
This Privacy Policy applies to the CR99 website, mobile app, and all related services. If you have any questions, our support team is always ready to help.
CR99's Privacy Policy is reviewed regularly and updated as needed. The latest version will always be available on this page.
CR99 only collects information that is necessary for service delivery, account management, and legal compliance. We do not collect excessive or irrelevant data.
| Data Types | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email address, phone number | Account registration and security notifications |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Data | Game history, session duration, preferences | Service Improvement & Personalization |
CR99 never stores your full bank card number or PIN. All payment processing takes place through fully encrypted channels.
CR99 uses collected data only for specific, legitimate purposes. We never use your information for unrelated activities.
CR99 never uses your data for marketing purposes without your consent. You can opt out of marketing communications at any time.
CR99 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain platform features.
CR99 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
No system is 100% impenetrable. That's why we strongly recommend using a strong password and never sharing your login credentials with anyone.
CR99 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a legally required period.
| Data Types | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (legal obligation) |
| KYC documents | 5 years or as required by law |
| Gaming History | While account is active + 2 years |
| Technical Logs | 90 days |
| Marketing Consent Records | 3 years after consent is withdrawn |
CR99 takes your data rights seriously. You may exercise any of the following rights at any time.
To exercise any of these rights, contact the CR99 support team. We typically respond within 30 days.
CR99 is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to anyone under the age of 18.
If you become aware that a minor is using cr99, please notify our support team immediately. We will take prompt action.
CR99 may update this Privacy Policy as needed. You will be notified of any significant changes via your registered email or through a notice on the platform.
For any privacy-related questions or requests, please contact the cr99 support team.
CR99 support will never ask for your password or full payment details over the phone or by email. Be cautious of any such requests.
Every piece of your data on CR99 is stored and protected with the utmost care.
Every data transmission on CR99 is secured with 256-bit SSL encryption. Your information stays completely private with bank-grade security.
CR99 never sells your personal data to third parties. Your information is used solely to improve our services, never for commercial gain.
Our security team monitors your account around the clock. Any suspicious activity detected will be acted on immediately.
CR99's Privacy Policy is aligned with international GDPR standards. We uphold the highest benchmarks to safeguard your data rights.
You may request deletion of your personal data at any time. CR99 does not retain any data beyond its legal obligations.
You will be notified in advance of any changes to the Privacy Policy. We believe transparency is the foundation of long-term trust.
The data rights of every registered member on CR99 are protected.
You have the right to know what data we hold about you. A full disclosure will be provided upon request.
If any of your information is incorrect, please request a correction. We will verify and update it promptly.
You may request complete deletion of your data once specific conditions are met.
In certain circumstances, you may request a temporary suspension of the processing of your data.
You have the right to export your data in a readable format.
You may object to and opt out of your data being used for marketing or profiling purposes.
Play with confidence knowing CR99's Privacy Policy keeps your data safe. Your security is guaranteed — join today.