Gaming should be a source of fun, not stress. CR99 believes every player's wellbeing and safety is the top priority. Our responsible play guidelines are here to help you build healthy habits and keep gaming enjoyable.
Responsible play at CR99 is more than a policy — it is part of our culture. We believe every player deserves a safe, transparent, and enjoyable gaming environment. That is why responsible gaming has been at the heart of CR99 from day one.
Online gaming is a popular form of entertainment for millions of people. However, without proper boundaries, it can become problematic for some. CR99 acknowledges this reality and actively supports every player in staying aware and in control.
On this page you will find everything you need — what responsible gaming means, how to assess your own habits, which tools are available to you, and how to get help when needed. Responsible play at CR99 means loving gaming while not neglecting the other important areas of your life.
CR99 is committed to promoting responsible gaming at all times. Our platform is intended solely for individuals aged 18 and above.
CR99's responsible gaming framework is built on a set of core principles. Following these principles ensures that gaming remains a positive experience at all times.
Research shows that players who set a budget and time limits in advance enjoy gaming more over the long term.
People often do not realise when their gaming habits are becoming a problem. If several of the signs below apply to you, consider reaching out for help.
If you notice these signs, do not be afraid to seek help. CR99's support team and various support organisations are ready to help you get back on track.
Answer the following questions honestly. If most of your answers are "Yes," it may be time to reassess your gaming habits.
Do I even know accurately how much time and money I am spending on gaming?
Do I feel restless, irritable, or anxious when I take a break from gaming?
Have I repeatedly spent more money than I originally planned?
Has gaming caused problems in my personal relationships or professional life?
Do I keep playing "just one more" after a loss?
Have I lost interest in hobbies or activities I used to enjoy outside of gaming?
If 3 or more of your answers are "Yes," we encourage you to contact CR99 Support or use the self-exclusion feature.
CR99 provides a range of effective tools to help players stay in control of their gaming. These are entirely optional and can be activated at any time from your account settings.
Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, no further deposits can be made.
Set a limit on how long you can play in a single session. Once the time is up, the platform will automatically end the session.
Set a limit on how much you can lose over a given period. Once the limit is reached, you will not be able to continue playing.
Take a temporary break from gaming for a set period (1 day to 6 weeks). Account access is restricted during this time.
Fully deactivate your account for an extended period (6 months to 5 years). This is not easy to reverse.
Your session time and spending will be displayed on screen at regular intervals to help you make informed decisions.
To activate these tools, log in to your CR99 account and go to 'Account Settings > Responsible Gaming'. Contact our support team if you need assistance.
Responsible play does not mean quitting gaming — it means continuing to enjoy it in a healthier way. The tips below will help keep your gaming experience balanced and enjoyable.
CR99 strictly prohibits anyone under 18 from using the platform. Keeping minors away from gaming is a responsibility we all share.
If you know a child or teenager is using CR99, notify our support team immediately. We will act quickly.
If you feel that your gaming habits — or those of someone you know — are becoming problematic, seeking help is not a weakness. It takes courage. CR99 is always here for you.
Any information you share when contacting CR99 is kept completely confidential. We never judge — we only help.
The steps we have taken at CR99 to ensure responsible play.
Age verification is mandatory for every user at the time of registration on CR99. No one under the age of 18 may access the platform — this is our zero-compromise policy.
Use our built-in budget management tool to set daily and monthly spending limits. CR99 ensures you can never exceed the limit you have set.
Automatic reminders at set intervals keep you informed. You can see your session duration and total spend in real time.
You can suspend your account temporarily or long-term whenever you need to. CR99 respects that decision and will not send any promotional communications during the exclusion period.
CR99's trained support team is available around the clock. Get immediate, fully confidential assistance for any concern, issue, or question.
Log in to your account at any time to view your full gaming and transaction history. Transparency is the foundation of responsible decision-making.
Activate cr99's responsible gaming tools in just a few simple steps.
Log in to your account. If you do not have one, register now.
Click the profile icon in the top right corner and select 'Account Settings'.
Find and click the 'Responsible Gaming' tab.
Deposit limit, time limit, cooling-off period, or self-exclusion — choose whatever works for you.
Save your changes. The tool takes effect immediately.
Answers to the most frequently asked questions.
Join a responsible gaming environment at CR99. Our tools and support team are committed to keeping your gaming experience safe and enjoyable at all times.